Your privacy matters to us. This Privacy Policy explains exactly what personal data uja89 collects from members across Indonesia, how that data is used and stored, who it may be shared with, and what rights you hold over your own information.
Six core principles guide every decision we make about the personal data of our Indonesian members.
uja89 only collects personal data that is genuinely necessary to deliver our services. We are upfront about what we collect, why we collect it, and how long we retain it.
All personal data transmitted between your device and uja89 servers is protected by industry-standard TLS/SSL encryption, ensuring your information cannot be intercepted in transit.
uja89 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies — ever. Your data is used only to operate and improve our platform.
Data collected for account registration is not repurposed for unrelated activities. Each data category is used only for its stated purpose as described in this Privacy Policy.
uja89 members have the right to access, correct, export, and request deletion of their personal data at any time. We respond to all valid data requests within 30 calendar days.
We do not hold personal data indefinitely. Retention schedules are defined by legal obligations, the nature of the data, and the purpose for which it was collected.
Please read this Privacy Policy carefully. By registering an account on uja89 or continuing to use our platform, you acknowledge that you have read and understood the data practices described in this document. If you do not agree, please discontinue use of the platform and contact support to request account closure.
uja89 ("we", "us", "our") is an internationally operated online betting platform serving English-preference users across Indonesia. We offer sports betting, live casino games, slot games, and togel (Indonesia's traditional numbers lottery) services through our website at uja89.cam and associated applications.
This Privacy Policy describes the types of personal data we collect from members and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply, and the rights available to you as a data subject. This policy applies to all personal data collected through the uja89 platform, regardless of the device or method used to access our services.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional provisions relevant to your use of uja89.
For the purposes of applicable data protection legislation, uja89 acts as the data controller in respect of all personal data collected from members and visitors to the uja89 platform. As data controller, uja89 determines the purposes and means of processing personal data and is responsible for ensuring that such processing complies with applicable legal obligations.
Where uja89 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or cloud infrastructure partners), those parties act as data processors under uja89's written instructions and are bound by appropriate data processing agreements.
If you have any queries about our role as data controller or wish to exercise your rights as described in Section 12 of this policy, please contact us using the details provided in Section 15.
uja89 collects personal data across several categories depending on how you interact with our platform. The table below summarizes the main data categories and examples of the specific data points within each:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., Indonesian KTP number), ID document images, selfie photographs |
| Contact Data | Email address, mobile phone number, residential address (including city — e.g., Jakarta, Surabaya, Bandung, Medan, Makassar — province, and postal code) |
| Account Data | Username, hashed password, account creation date, account status, login history, session duration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records (all in IDR) |
| Gameplay Data | Betting history, game preferences, bonus usage, wagering activity, win/loss records |
| Technical Data | IP address, device type, operating system, browser type and version, referring URL, geolocation data (where permitted) |
| Communications Data | Live chat transcripts, email correspondence, support ticket records, feedback submissions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off period records, problem gambling self-assessment responses |
We do not knowingly collect special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond facial verification for KYC purposes) unless specifically required by law or explicitly consented to by you.
uja89 collects personal data through the following channels and mechanisms:
You are never obligated to provide personal data beyond what is strictly necessary to use our core services. However, failure to provide certain required data (such as KYC documents) may limit your access to specific platform features, including withdrawals.
uja89 processes your personal data only for specific, clearly defined purposes. The table below outlines the primary purposes for which your data is used:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account Data |
| Identity verification (KYC) and age confirmation (21+) | Identity Data, Communications Data |
| Processing deposits and withdrawals in IDR | Financial Data, Identity Data |
| Delivering betting, casino, and togel gaming services | Account Data, Gameplay Data |
| Fraud prevention and anti-money-laundering compliance | Identity, Financial, Technical Data |
| Customer support and dispute resolution | Identity, Account, Communications Data |
| Responsible gaming monitoring and intervention | Gameplay, Responsible Gaming Data |
| Platform security and abuse prevention | Technical Data, Account Data |
| Service improvement and analytics | Technical Data, Gameplay Data (aggregated and anonymized) |
| Sending transactional communications (deposit confirmations, withdrawal updates) | Contact Data, Financial Data |
| Sending promotional communications (where you have opted in) | Contact Data, Gameplay Data |
uja89 will not use your personal data for any purpose that is materially different from those listed above without first notifying you and, where required, obtaining your consent.
Where applicable data protection law requires uja89 to identify a legal basis for processing personal data, we rely on one or more of the following grounds:
7.1 Service Providers. uja89 shares personal data with carefully selected third-party service providers who process data strictly on our behalf and under our written instructions. These include:
7.2 Legal Disclosure. uja89 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid court order, or a binding request from a competent authority. We will, where legally permissible, notify the affected member of such disclosure.
7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of uja89's business, personal data held by uja89 may be transferred to the acquiring entity as part of that transaction. Affected members will be notified prior to any such transfer taking effect.
7.4 No Sale of Data. uja89 does not sell, rent, license, or trade your personal data to any third party for their own independent marketing or commercial purposes. This commitment is unconditional.
🔒 All third-party data processors engaged by uja89 are bound by written data processing agreements that prohibit them from using your data for any purpose other than delivering the specific services contracted by uja89.
As an internationally operated platform, uja89 may transfer personal data to servers and service providers located outside of Indonesia. Where personal data is transferred internationally, uja89 takes steps to ensure that appropriate safeguards are in place to protect your data, including:
If you would like further information about the specific safeguards applied to international data transfers involving your personal data, please contact us using the details in Section 15.
uja89 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Duration of account plus 5 years after account closure, to satisfy AML and record-keeping obligations |
| Financial Transaction Records | Minimum 5 years from the date of each transaction |
| KYC Documents | Duration of account plus 5 years after account closure |
| Gameplay and Betting History | Duration of account plus 2 years after account closure |
| Customer Support Communications | 3 years from the date of the relevant interaction |
| Technical and Log Data | Up to 12 months from collection, unless required for an active investigation |
| Responsible Gaming Records | Duration of account plus 5 years, to protect members who have self-excluded |
| Marketing Preferences | Until consent is withdrawn, plus 6 months for proof-of-consent record-keeping |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to any individual.
uja89 implements a comprehensive suite of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our current security framework includes:
While uja89 applies industry-leading security standards, no digital system can be guaranteed to be completely impenetrable. In the event of a data breach that poses a material risk to your rights or interests, uja89 will notify affected members without undue delay and take all reasonable steps to contain and remediate the breach.
🛡️ You play an important role in keeping your account secure. Use a strong, unique password for your uja89 account, enable 2FA where available, and never share your login credentials with anyone.
11.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. uja89 uses cookies and similar technologies (such as web beacons and local storage) to deliver core platform functionality, remember your preferences, analyze platform usage, and detect fraudulent behavior.
11.2 Types of Cookies Used. uja89 uses the following categories of cookies:
11.3 Managing Cookies. You can configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core uja89 features. Disabling functional or analytical cookies will not prevent you from using the platform but may reduce the quality of your experience.
As a member of uja89 and a data subject under applicable data protection frameworks, you hold the following rights in respect of your personal data. uja89 is committed to honoring these rights and will respond to all valid requests within 30 calendar days of receipt:
Request a copy of all personal data uja89 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your uja89 account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that uja89 restricts the processing of your data while a dispute or correction request is being resolved.
Request an export of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing of your data based on legitimate interests, including direct marketing communications sent by uja89.
To exercise any of these rights, please contact the uja89 data team using the contact details provided in Section 15. We may need to verify your identity before processing your request. Please note that certain rights are subject to legal limitations — for example, the right to erasure does not override our legal obligation to retain AML and KYC records for the periods specified in Section 9.
The uja89 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any individual under the age of 21. All account registrations are subject to mandatory age verification as part of the KYC process, and uja89 reserves the right to request documentary proof of age at any time.
If uja89 discovers or is notified that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the uja89 platform, please contact us immediately at the email address provided in Section 15.
🔞 Adults Only — 21+. uja89 enforces a zero-tolerance policy on underage gambling. If you are aware of a minor accessing online betting services, please encourage them to seek support and report the situation to our customer support team immediately.
14.1 Right to Update. uja89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Where changes are material, we will notify registered members by email or via an in-platform notification at least 7 calendar days before the revised policy takes effect.
14.2 Continued Use as Acceptance. Your continued use of the uja89 platform after the effective date of any revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the revised policy, you must discontinue use of the platform and request account closure prior to the effective date.
14.3 Version Control. The "Last Updated" date displayed at the top of this page always reflects the date of the most recent revision. We recommend reviewing this Privacy Policy periodically to remain informed of how uja89 protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise your data rights as described in Section 12, or need to report a suspected data breach or privacy concern, please contact the uja89 data protection team through the following channels:
For information about the rules governing your use of the uja89 platform, please review our Terms & Conditions. For guidance on responsible gambling tools, self-exclusion, and deposit limits, visit our Responsible Gaming page. Common questions are answered in our FAQ.
Our support team is ready to help with any data-related enquiry. You can also explore our FAQ for quick answers or review our full Terms & Conditions.